Remote Student Services & Resources
Get the help you need to succeed at remote learning by connecting with academic support and resources.
Student services are remaining in operation during this remote learning period. We are here to help you succeed with your academic goals. See below for information on college service departments.
Wi-Fi & Internet Access
Chemeketa Wi-Fi has been extended to specific areas of the parking lot at the Salem and Yamhill Valley campuses along with the Woodburn, Polk and Brooks centers and can be used by students staying in their cars and maintaining social distancing. Stay tuned for updates.
View maps of available parking to use Chemeketa Wi-Fi:
- Remote Learning Wi-Fi Salem Parking Map (New Location: Blue Lot near Bldg. 37)
- Remote Learning Wi-Fi YVC Parking Map
- Remote Learning Wi-Fi Woodburn Parking Map
- Remote Learning Wi-Fi Polk Parking Map
- Remote Learning Wi-Fi Brooks Parking Map
Internet service providers are making changes and extra accommodations to provide remote Internet access. For a comprehensive list, click here and scroll down to "How can I get access to the Internet?".
The McMinnville Public Library's Wi-Fi is also still active and can be accessed from your car. Information is available in this Facebook post.
Virtual Learning Center
The Virtual Learning Center provides a one-stop resource for online access to:
- Library services
- Online tutoring
- Study skills workshops & services
- ABE/GED prep
- Online Writing Center
- Language Center
- Virtual Computer Center
Bookstore & Textbook Lending Library
Textbooks and other course materials can be ordered online with FREE shipping at bookstore.chemeketa.edu. There will be no in-person purchasing options. Questions may be directed to firstname.lastname@example.org.
Textbook Lending Library: For information regarding lending library requests, returns, and renewals visit the Textbook Lending Library information page.
To assist Chemeketa students during remote learning, a limited number of laptops are available for students to use during the term. If you need a laptop or information about returning a laptop, please visit Laptops Returns, Requests, and Renewals.
If you have any questions please email email@example.com.
Information for payment on student accounts can be found on the Student Payment Options webpage.
Student Services Information
Academic Advisors are here to assist you with creating an academic plan, selecting courses, and assisting you with your plans to transfer to another college or university. Remote advising is available by appointment:
- Go to My Chemeketa
- Click on the Services tab
- Choose Advising and select your location to schedule an appointment
You can contact advising by location:
- Salem Campus (and Brooks): firstname.lastname@example.org
- Yamhill Valley Campus in McMinnville: email@example.com, 503.472.9482, http://advisingyvc.youcanbook.me
- Woodburn Center: 503.981.8820, https://advisingwoodburn.youcanbook.me
- Polk Center: 503.623.5567, https://advisingpolk.
Student Accessibility Services is here to assist you with remote accommodation needs. The best way to contact us with questions and concerns is to email us at firstname.lastname@example.org. We will respond within three business days.
If you are applying for services, please fill out this application.
If you are not receiving accommodation services and are struggling with a remote/online format due to a disability, please contact us at your earliest opportunity. We are here to help!
For additional information visit the Student Accessibility Services webpage.
Career Coaches are available, via remote access, to assist you with job search skills and strategies that enhance your workforce readiness. Remote Career Services are available by appointment. To schedule a Career Services appointment:
- Go to your My Chemeketa
- Click on the Services tab
- Select Advising
- Select Careers Services and select Salem campus
Please contact us at email@example.com if you have questions or need assistance.
Counselors are available, via remote access, to assist you through academic, career and life transitions, as well as to empower you through knowledge and career preparation and personal effectiveness.
Counselors can provide personal, career, academic, and crisis counseling.
Remote counseling is available by appointment:
- Go to My Chemeketa
- Click on the Services tab
- Click on the Counseling link
- Click on Book Counseling Services to book your appointment
Please contact us at firstname.lastname@example.org if you have any questions.
Enrollment & Graduation Services
Most services such as transcripts, registration and change of address are available through My Chemeketa or have a request form available on our Student Forms page.
To contact us with questions, email email@example.com from your my.chemeketa email address.
For questions regarding transcript evaluation, graduation or commencement email firstname.lastname@example.org.
The Graduation Services page has information on applying for graduation and receiving your diploma.
Please visit the Commencement Ceremony page for the most up-to-date ceremony information.
Financial aid disbursement is occurring on the normal schedule for fall term.
To contact financial aid with questions, concerns or to submit materials, email email@example.com from your my.chemeketa email address for fastest service. Telephone hours (503.399.5018) are Monday-Thursday from 10am-5 pm. Phone hours for the first two weeks of fall term are Monday-Friday from 8am-5 pm.
Food & Essentials
To comply with the Governor's order, the on-campus Food Pantry is currently closed.
For community resources regarding food around your area you can visit the following sites.
Please visit the Marion Polk Food Share for information on:
- Pantry Sites
In Yamhill County, Yamhill Community Action Partnership offers services to help with food and housing:
The Oregon Food Bank website updates info on food assistance daily, but it's still recommended that you call the pantry or food site ahead of time before you visit so you know the procedures being followed.
For student parents, if you have children in the K-12 system and receive free or reduced-price school meals, you may be eligible for Pandemic EBT benefits. For details, review Food Benefits for Families during School Closures.
In addition, you can also call 211info.org by dialing 211 from your phone or visiting their website. You can find info on:
- Childcare and parenting
- Utility Assistance
- Emergency Management
- Housing and Shelter
Virtual library services are available. Our electronic resources are always available 24/7 - https://librarysearch.chemeketa.edu and through the single sign-on portal. For questions about library accounts, students are advised to email firstname.lastname@example.org. A general guide to library services is available from the library website.
Math Hub Calculator Rentals
Many students will find that online calculator options will work for them during remote learning. There are emulators available that can replicate a TI-84 on your computer or phone.
Math faculty recommend the following options for emulators:
- Windows/MacOS: Texas Instruments TI-Smartview CE emulator (free for 90 days)
- Android: Wabbitemu TI emulator (free)
- iOS: Graphing Calculator X84 (free)
For students who would like a handheld calculator, the Math Hub has calculators available for rent. Click here for more information.
SNAP Recipient Resources
Receive help with tuition/fees, textbooks, transportation, and loaner laptops through the Chemeketa STEP program if you receive SNAP (Food Stamps), but not TANF (Cash Assistance). Schedule an appointment with staff to enroll in the program.Apply for Food Stamps by:
- Using the online application. If you need assistance completing your online application, call 1.855.626.2050, Monday-Friday 8am to 5pm
- Printing a paper SNAP application and turning it in at a DHS SNAP office
- Calling a DHS SNAP office to be mailed an application
- Visiting a DHS SNAP office in person to complete
Student Retention & College Life Online Meetings
Student staff in Student Retention & College Life will be conducting online meetings using Zoom at regular times weekly throughout the term:
Subject Description Time Student Retention & College Life: Virtual Assistance
For assistance with Chemeketa Students Clubs and Organizations,
Associated Students of Chemeketa (ASC), Multicultural Student Services,
student events and programming.
Mon. & Wed., 11 am-4 pm
Safe Zone: Virtual Assistance For assistance with LGBTQ+ student resources, clubs, and activities.
Mon. & Wed., 12:30-4:30 pm
Tues. & Thurs., 2:30-4:30 pm
Men's Wellness Group An opportunity for male college students to network, listen,
and discuss academic and personal challenges.
Wed., 4-5 pm
ASC Student Government Listening Sessions For students to provide their experience navigating
COVID-19, academic challenges and student needs to
the Associated Students of Chemeketa.
Mon., 10:30 am- 12 pm
Wed., 12-2 pm
Phi Theta Kappa Club Meeting For assistance with Phi Theta Kappa information, recruitment,
membership services, and club related activities.
Wed., 12:30-2:30 pm
Student Retention & College Life staff will all be available through email email@example.com and our main phone line 503.399.5116, and we will remotely check voicemail from home and return messages.
Tutoring & Study Skills
Free math and writing tutoring are available by appointment via Zoom. Additional drop-in hours and subjects are available via eTutoring.Study Skills workshops offered live via Zoom will give you tips for success, including managing your time and success in remote learning.Check the Studying tab in MyChemeketa to schedule an appointment, connect to eTutoring, and see upcoming Study Skills workshops.
Email firstname.lastname@example.org if you have additional questions.
While the College is operating remotely, all Writing Center Services will also be remote.
For Fall 2020, the Chemeketa Writing Center will be offering virtual (video) appointments to help support student writing projects.
The Chemeketa Online Writing Center will continue to with increased capacity to serve all Chemeketa students seeking writing support.
Register for both services for free:
- Chemeketa Writing Center: CRN 33183
- Chemeketa Online Writing Center: CRN 34213
The free courses will become available in your list of courses in Canvas. Read and follow the instructions there to use the services.
You can click the following link and follow the steps to set up an Online Writing Center consultation: https://online.chemeketa.edu/student-services/online-writing-center/