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Remote Learning Tech Support

Technical support, software assistance, and computer tutoring for all Chemeketa students.

Students can get help with college technology to support their remote learning.

Please review these resources to find more information about technical assistance and support available to you.

A student sitting at a table working on a laptop

Chemeketa Online Technical Support

Contact Chemeketa Online Technical Support for help with Canvas, our new college eLearn system.

NOTE: Students should contact their instructors for questions about course content.

eLearn Support

Contact Chemeketa Online Technical Support for help with eLearn / Canvas.

Emailonline@chemeketa.edu
Webonline.chemeketa.edu/support
Phone503.399.7399 (option 1)
Hours: Mon – Fri, 8 am to 5 pm PT

Canvas Help

Check out the getting started course for help learning Canvas.

Canvas for Students Course 

View the Canvas Help website and watch video tutorials for quick learning.

Canvas Student Guide
Canvas Video Tutorials

Zoom Help

Visit the Zoom Help Center website for quickstart guides, video tutorials, and to browse for support by topic.

Zoom Video Tutorials 
Getting Started with Zoom
Zoom Help Center

Student Computer Center

Instructional Assistants are available to help with software applications, assignments, Canvas/eLearn, homework submission, and more. Computer Tutoring is available by Appointment.

Visit the Student Computer Center for additional technology resources.

IT Help Desk

Contact the IT Help Desk for login help.

  • Phone503.399.7899 (select option 1 for assistance)
  • Support Hours: Mon - Fri, 8:30 am to 5:00 pm PT

Vitalyst Support for Students

Students can access 24/7/365 support provided by Vitalyst to help answer questions about software and devices.