The process to file a grade appeal is through the online grade appeal form available on the Student Forms page.

1. When a student believes that he or she has been given an inappropriate grade, the student will speak directly with the instructor and attempt to resolve the issue.
2. If a student receives an unsatisfactory or no response from the instructor, the student may appeal the grade by completing the online grade appeal form and attaching supporting documentation of the facts cited in the appeal
3. The appeal must be submitted no later than 30 calendar days after the grade is posted for the academic term of the dispute. No exceptions will be made to this deadline. Please note, professional-technical program specific deadlines for grade appeals supersede this college-wide deadline for appeal.
4. The grade appeal case, including the original appeal and supporting documentation, is forwarded to the appropriate academic dean or director via email
5. The academic dean or director has 30 calendar days from the date of receipt to respond to the student via email. The decision of the academic dean or director is final, and there is no further appeal beyond this point

If you have concerns or questions about instruction , we encourage you to contact your instructor first to allow them the chance to address your concerns. If you have done this without satisfaction, please contact the academic dean for that field of study.

For help identifying which dean to contact, please contact the Office of the Executive Dean of Students by email or phone 503.399.5076.

If you are concerned about a student who may need assistance or believe a student has violated the student code of conduct, you can submit the student concern reporting form, or contact the Office of the Executive Dean.

Student rights and the process for resolving conflicts are described in our Student Rights and Responsibilities.

Students should attempt to resolve any grievances they may have with their school first. Should attempts to resolve these problems with appropriate school officials fail, or should the student be dissatisfied with the final outcome of the college complaint process, then the Higher Education Coordinating Commission (HECC), can respond to a formal complaint. Students may contact the Higher Education Coordinating Commission, 3225 25^th St. SE, Salem, OR 97302 or by sending an email to complaints@hecc.oregon.gov. Students may also access our Complaints web page at https://www.oregon.gov/highered/about/Pages/complaints.aspx or visit the complaints page at NC-SARA’s website: https://nc-sara.org/student-complaints

If you have experienced sexual harassment, discrimination, assault, dating or domestic violence or stalking, you can submit the sexual misconduct reporting form or contact our Title IX Coordinator.

Students

If the issue is between students or a student and an employee, please contact –

Office of the Executive Dean of Students
Salem Bldg. 3, Rm. 272
503.399.5076
Email

Employees

Alice Sprague
Salem Bldg. 2, Rm. 214
503.399.2537
Email

If HR has a conflict of interest, contact –
David Hallett
Salem Bldg. 2, Rm. 216
503.399.6529
Email

To file a confidential complaint regarding accommodating the needs of people with disabilities, contact –

Students

Student Disability Related Complaints webpage
Karen Alexander
Salem Building 2, Room 174
503.399.5192
Email

Employees

Alice Sprague
Human Resources
Salem Building 2, Room. 214
503.399.2537
Email

To report a crime or a person you consider potentially dangerous, contact –

Public Safety Office
503.399.5023 (24-hour hotline)
Call 911 if there is immediate danger
Email